I wanted to add something to what Ms. Trudel said about Ms. Tremblay, who took a taxi to go and pick up her mail. I know from experience that there are virtually no taxis for people in wheelchairs. So these are somewhat contradictory measures. There really is no such service, especially in the regions. So this is not a solution. The solution we propose is that customers take adapted transportation to go and pick up the mail. We can spend two and a half to three hours going to pick up an envelope.
On October 7th, 2016. See this statement in context.