There's huge room for improvement, then, in communications, in consultation with the business community, and by extension, with the larger community.
I know this is not really your area, but I'm just going to throw it out there. One of the ideas that is being tossed around is converting postal assets, postal facilities, to community hubs, which would be offering other services from the federal government, such as help with taxes or financial literacy. How many people don't apply for their GST rebate? That could go a long way to helping them out.
This is out of the box. Do you have any thoughts on that, perhaps, Ms. Schinke?