The timing of that question is very poor, because today we have a very poor economy. We have a provincial government that has some new programs in place that are challenging to businesses, particularly small businesses, and very costly. To add another cost to their ability to create a profit out of their business is pretty scary. If you had asked me that question three years ago, I would have told you that all entrepreneurs are very hard workers and that business they have is their future and their family's future and the community's future, and if there is an additional cost for being able to operate successfully and efficiently—and where Canada Post comes in is on the efficiency part of it—then I believe they would have gladly paid an extra fee. But now, under the circumstances today, it's a very different story.
On October 18th, 2016. See this statement in context.