You can't answer that until you address the accounting issues. I talked about those metrics and targets. Then there has to be a culture change on the question of outcome. What do you want to do? Do you want to continue contraction, or do you want to really take a look at this value-added aspect of it and start saying to other orders of government, “You know what? We might be able to help your business model and drive efficiencies.”
As people know in this region, I'm pretty hard on management. I always have been and I always will be. We can always do better, because I never blame the guy pushing the broom in my shop. I blame the supervisor telling him where to push the broom. That's the problem.