Because they don't have the employees, that's what I believe is happening, but the problem is the service. The service is not there. You can't have the customer service. You will not have the repeat service. I have the customers come in. Like I said, I stood there for 15 years with the customers. They would come in with their questions. They said they had been to Shoppers because they were picking up a parcel, that sort of thing. We were the ones who would help them.
As I stated in my statement, we are not selling them the highest priced product or service. We are meeting their needs. You give the customer something, they're going to be there once because it costs x amount of dollars. It costs them too much. They don't want to send their Christmas gifts anymore because it costs too much. They will send a gift card in the mail. No, a parcel is better under the Christmas tree, kids. But we show them how to do it. We show them how to send internationally and save the price. They come back repeatedly to send more parcels, therefore generating a revenue.