What we saw was Canada Post at the time was notifying businesses to let them know that there was a potential for a strike when there was more of a potential for a lockout, and we saw businesses shifting and finding alternatives. Canada Post was also in a position where they were encouraging large retail networks like eBay to shift their business over to Purolator. We saw that. I believe definitely Canada Post was shooting themselves in the foot, and most recently, CUPW settled with Canada Post, and Canada Post was forced to acknowledge what their actions did.
On October 20th, 2016. See this statement in context.