Thank you very much.
Indeed, I'm very interested in the input you have for us, Mr. Barnett, about the business side of being a commercial customer of Canada Post. We heard from the earlier panel about the nuts and bolts of delivery and tracking, and we heard earlier testimony this week about the importance of time-stamping on letter delivery, especially for big mailers. I would think in a business such as life insurance you have very time-sensitive mail that goes out to customers, like the renewal of life insurance policies, and you need to know that people have received those notices.
Can you talk to us about your relationship as a commercial customer of Canada Post? What are the experiences of your business and what could be improved?