Thank you very much, Mr. Chair.
Thank you both for coming. It's great to hear from the true customers of Canada Post, the people who are making their enterprise by sending packages through the service. It's the one area that's clearly growing and represents their primary future revenue source. Quality, logistics, and international rates are all areas where the committee has concerns about the way in which Canada Post might be able to improve its operations.
Ms. Lyons, can you describe for us a little more about your international sales—how Canada Post pricing makes you less competitive versus your U.S. online seller counterparts, how it might make you less competitive against Chinese counterparts—and ways you think the service could be improved?