It wasn't two decades ago. It was certainly within the time frame of the rural moratorium.
When we look at the notion of franchising, we've had some discussions about certain areas of the country that used to be considered rural are no longer rural. As larger cities have expanded, they've taken in areas that now encompass rural post offices. Delivery to rural post offices is actually the most efficient delivery in the country. It's about $72 per address, whereas community mailboxes, it is $126, and home delivery is almost $300 an address.
However, this general delivery at $72 an address seems to be too low maybe. It doesn't sound like they are providing the quality of service you need.
When the service is moved into your community hub, what is your expectation on how long the counter should be open and when people should have access, not only to their own mailbox, but to the services that Canada Post should offer?