That's interesting. Today, most of the witnesses, like you, emphasized how important it is for Canada Post to not get involved in other services that would constitute distractions and to remain focused on its core mission. This seems to be the theme of the day.
In your presentation, you suggested that Canada Post should control its costs. That's obviously the most laudable element. Also, it was indicated that labour accounts for 70% of Canada Post's total operating expenses. How should labour costs, which represent 70% of the total costs, be controlled?