Let me remind you that in this analysis and this mandate, we had no interests. We're an independent committee. We worked really hard to understand the business and to really try to pull on everything we could in order to describe to you the facts. We were not trying to push any idea. As I said, we had some parameters that we had to respect.
For the 69% you referred to with the survey, this was a scientific survey. This is what we got. It was 69% of the people who told us they were getting their bills and paying their bills through the Internet. Now it could be—