Clearly, the fact that 700 compensation advisers had been let go made it impossible for us not to proceed, because we did not have the human resources necessary to deal with payroll that we should have had. We were now down to 500-and-some employees in Miramichi. Actually, we probably didn't have 500 or even 600 until later, because only so many were brought in at a time.
That the human resources aspect was not considered—people with experience, people who know government payroll—was a real issue for us. We were training employees and making sure that they had a good appreciation and understanding of government payroll. At the same time, we were trying to deal with a backlog of cases. We were trying to deal with complicated cases. I think the big issue for us was the layoff.
Even if we had wanted to get some of these individuals back, they had moved onto other jobs. Some had retired. It was impossible to access the employees because they had gone onto other jobs.