Good.
Ms. Lemay, Mr. Liddy, I want to read an email I got while we were chatting before. This is from a public servant watching on TV right now: “I'm retiring after a 36-year career on December 29. I've been overpaid, underpaid by $7,000. I called the pay centre, weekly, daily, about the issue, and now I've been told to stop calling. I cannot get any answers or anyone to call me back, even when promised. I'm trying to repay the overpayment, not have my T4 affected, and be able to receive my well-earned pension...”.
I want to come back to this, and I'm glad Mr. Drouin brought it up, the whole T4 thing. There are still problems out there. I'd like to get some sense of reassurance from both of you that it's not just a matter of telling them, as this lady was told, to just call the call centre. Now the call centre is telling her to stop bugging them and to call someone else.
Are we going to have an actual plan in place, a contingency plan, something concrete to help these folks so that, come January 2, they're not getting T4s reflecting money they didn't receive?