In some cases, yes. Unions have a duty to represent and they've taken upon themselves to learn about that, so I've seen them provide effective representation for complainants. Oftentimes when the case becomes too complicated or is difficult, then someone like me will be retained by the union. I'm essentially representing the individual at the behest of the union and we try to be as effective as we can.
However, at the end of the day, whether it's a union representative representing the individual or me, we still experience the same sorts of difficulties with the fairness of the investigative process, difficulties with how investigators approach allegations of reprisal, how seriously they take them, and the standard they use to assess whether to go to the tribunal or not. Those are all matters that are still in dispute, in my view, and will ultimately be resolved by the federal courts.