Francis Drouin at the Government Operations and Estimates Committee

On March 7th, 2017. See this statement in context.

March 7th, 2017 / 9:25 a.m.

Liberal

Francis Drouin Liberal Glengarry—Prescott—Russell, ON

That's great.

I want to spend a bit of time on something the Auditor General mentioned last year in regard to service level agreements. Has the department or SSC started to develop those with their client departments? These are service level agreements to ensure the mandate is clear in terms of what services or IT services they're getting.

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