I have a couple of questions. The $178-million writeoff for student loans, I'm wondering how that compares to past years. Mr. Pagan probably knows that. Is this a change because of a change in our policy on the writeoffs? I understand we've had changes on grants, etc. Does this reflect any of the changes, or is it just bad debt? Have we changed any of our procedures for collecting the money?
On March 9th, 2017. See this statement in context.