Evidence of meeting #77 for Government Operations and Estimates in the 42nd Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was whistle-blowers.

A video is available from Parliament.

On the agenda

MPs speaking

Also speaking

John Devitt  Chief Executive, Transparency International Ireland, As an Individual
Tom Devine  Legal Director, Government Accountability Project, As an Individual
Joanna Gualtieri  Director, The Integrity Principle, As an Individual
Duff Conacher  Co-Founder, Democracy Watch
Anna Myers  Director, Whistleblowing International Network, As an Individual
Don Garrett  D.R.Garrett Construction Ltd., As an Individual

9:35 a.m.

NDP

Erin Weir NDP Regina—Lewvan, SK

I think today's testimony suggests that we really need to overhaul our Public Servants Disclosure Protection Act. Assuming that we are able to get a strong piece of legislation in place, I wonder how often it should be reviewed. The current law speaks to review every five years. Our committee is now reviewing it for the first time in a decade. I wonder if our witnesses have any thoughts about what the right type of review period is.

9:35 a.m.

Conservative

The Chair Conservative Tom Lukiwski

This time we'll start with Madam Gualtieri.

9:35 a.m.

Director, The Integrity Principle, As an Individual

Joanna Gualtieri

I think that if the law is an effective law, a legitimate whistle-blower protection law, then you test it by seeing how it's working. If there was a need to review it, then you can take measures to undertake that. But the first order of business is to get a law in place that is our best effort, follows best practices, and then to let it do its work. I have no strong views about imposing a statutory review in the law. I think that if it is imposed and not necessary, it could waste a lot of public money. I think that you test to see how the law is working through real-life examples of whistle-blowing.

9:40 a.m.

Conservative

The Chair Conservative Tom Lukiwski

Thank you.

Mr. Devitt, do you have a comment?

March 21st, 2017 / 9:40 a.m.

Chief Executive, Transparency International Ireland, As an Individual

John Devitt

Yes. The Protected Disclosures Act is due to be reviewed again this year, three years after it was originally enacted. I just want to make it clear as well that the Protected Disclosures Act covers both public and private sector workers, and those in the non-profit sector, too. It's not just the public sector whistle-blower act.

9:40 a.m.

Conservative

The Chair Conservative Tom Lukiwski

Mr. Devine.

9:40 a.m.

Legal Director, Government Accountability Project, As an Individual

Tom Devine

I think that the five-year period by statute is a reasonable one if you're going to have a structure for official review, but a review should be ongoing and continuous. Groups like ours are constantly evaluating the trends and how the law is being interpreted and enforced, and then informally briefing folks like you in Congress, so that they're aware of the latest trends and developments.

Our Congress, on average, has oversight hearings for comprehensive assessments of how the law is working about every other year just through legislative hearings like you're having today.

9:40 a.m.

Conservative

The Chair Conservative Tom Lukiwski

Thank you very much.

9:40 a.m.

NDP

Erin Weir NDP Regina—Lewvan, SK

This is just a quick question for Mr. Devitt. Ireland has been upheld as the gold standard for whistle-blower protection, so I appreciate your testimony about the Irish system, but I do wonder if you've had a chance to look at the Canadian law and if you have any specific feedback on it.

9:40 a.m.

Conservative

The Chair Conservative Tom Lukiwski

We only have a few seconds left, sir.

9:40 a.m.

Chief Executive, Transparency International Ireland, As an Individual

John Devitt

Sure, okay.

I think one flaw in the legislation, as I understand it, is that it is restricted to protecting workers in the Canadian public service or in crown-owned companies. This leaves private sector workers and those working in the non-profit sector unprotected. The fact also that PSIC is required to give clearance or forward on complaints about retaliation to a judicial body may prevent those cases where there is merit to the claims from being heard. In Ireland, there's no barrier to seeking redress through the courts.

9:40 a.m.

Conservative

The Chair Conservative Tom Lukiwski

Thank you.

Our final intervention will come from Madam Ratansi.

9:40 a.m.

Liberal

Yasmin Ratansi Liberal Don Valley East, ON

Thank you all. You've given us a lot of testimony. You've given us a lot of food for thought. Considering that this law was written in 2007, and we are doing a first review, and considering that it's not probably feasible to rewrite the whole thing, there must be some low-hanging fruit that we can capitalize on. For example, Mr. Devine, you said that the Canadian law is a paper shield and not a metal shield. How would you make it a metal shield?

We heard about the gag orders. We heard about the “good faith” clause being removed. What else would you do to make it a metal shield?

9:40 a.m.

Legal Director, Government Accountability Project, As an Individual

Tom Devine

I think the first cornerstone would be to eliminate the arbitrary restrictions on when protection applies, so that it applies whenever you're not engaging in some sort of illegality by blowing the whistle. There shouldn't be artificial restrictions that it's written or oral, or that it's to a certain person and not another.

The second cornerstone would be to give whistle-blowers access to court if they don't get a timely ruling from the PSIC. In the United States, usually the cut-off is about 180 to 210 days. If your informal remedy hasn't produced results by then, you're free to go to the next step and graduate to a due process remedy.

The third cornerstone for improvement would be getting in the modern burdens of proof that are part of the best practices for every recent national intergovernmental whistle-blower law.

The fourth cornerstone would be adding in the premise that you will be “made whole” if you prevail in your whistle-blower retaliation case so that you're not worse off even though you've won.

You can add all four of those premises without dismantling the portions of the law that are currently in existence.

9:40 a.m.

Liberal

Yasmin Ratansi Liberal Don Valley East, ON

Thank you.

Madam Gualtieri, I am so sorry you were called the enemy of the state. As a whistle-blower, there should be a protection. You and, I think, Mr. Devine talked about PSIC being a toothless agency. You also mention “full free speech rights”.

What do you mean by that? Where should the whistle-blower go, straight to the media or to other agencies? If you say “media”, then I have a bit of a concern, and I'll explain why. Sometimes the media like to sensationalize the message.

How would you ensure that whatever you say, the content is what they report, not the headlines?

9:45 a.m.

Director, The Integrity Principle, As an Individual

Joanna Gualtieri

One thing that has not been discussed here today is how whistle-blowers work in reality. I reflect that. Most of the whistle-blowers I've talked to, especially when you're talking about systemic wrongdoing—not individual acts, somebody stealing a TV or something of that nature—that permeates a government department, as in my case, spend a tremendous amount of effort trying to effect corrective action and be heard inside the organization. I did it for six years, right up to the minister's office.

Going to the media was not something that I relished. I had no experience in it, but what were my options? Going to the media was the last step. What has to be demonstrated is that there is an agency or a process in place that truly enables the whistle-blower to be heard, to participate in the investigation process, and not to be disenfranchised. They have to be part of the whole development of what is actually being exposed and investigated.

Whistle-blowers do not run to the media. Tom would, I believe, fully endorse that. Also, I think we have to remember that the media historically has been the channel or the avenue by which we, the public, and you, the politicians, have been informed about systemic wrongdoing.

9:45 a.m.

Liberal

Yasmin Ratansi Liberal Don Valley East, ON

Thank you very much.

We heard from a lot of witnesses. Some of them said, “Okay, you need to strengthen your internal processes.” You have been subjected to the internal processes that you utilized. They also said to make the Public Sector Integrity Commissioner more proactive rather than reactive.

What would you say to that? I would like to get the opinion of the other two witnesses on it as well.

9:45 a.m.

Director, The Integrity Principle, As an Individual

Joanna Gualtieri

I'm not entirely sure what you mean by being proactive. I'm going to assume that you mean they should go out and kick off investigations by themselves.

9:45 a.m.

Liberal

Yasmin Ratansi Liberal Don Valley East, ON

That's what was suggested.

9:45 a.m.

Director, The Integrity Principle, As an Individual

Joanna Gualtieri

I don't think that the office has the resources to do that. There will be plenty of public servants who, with a belief and a trust in the system, will come forward with information. That will keep the office very busy.

Again, Thomas highlighted that there really are two issues. One is the need to examine the wrongdoing. This act essentially attempts to do that, to get the information. You have to remember it's called the Public Servants Disclosure Protection Act, not the “discloser” protection act but “disclosure” protection act. That's an important distinction.

We have to investigate the wrongdoing, but we also need to have a body—not bifurcated the way it is now with a tribunal—that can very quickly and effectively take steps to protect and, if necessary, provide a remedy to the whistle-blower.

9:45 a.m.

Conservative

The Chair Conservative Tom Lukiwski

Unfortunately we're out of time. I apologize again to all our witnesses. I think if we had adequate time, we'd probably be here for several hours. Your testimony has been extremely informative and I can assure you, on behalf of the committee, extremely helpful to us in our deliberations.

I would ask that all of you, however, should you have additional information you think would be of benefit to our committee, to please submit that through our clerk so we can include your additional testimony in our deliberations. Thank you once again for all your appearances.

We will suspend now, colleagues, for a couple of minutes while we wait for our next witnesses to approach the table.

9:50 a.m.

Conservative

The Chair Conservative Tom Lukiwski

Colleagues, I think we'll get going as quickly as we can. We're running a little over time. We want to give adequate time for all of our witnesses to provide testimony and to have our colleagues around this table ask questions.

I welcome all of our witnesses here. I know you have been observing the testimony in the first hour. I would ask, if you could, to keep your comments as succinct as possible to allow for as many questions as we can ask in the brief time we have before us.

Mr. Conacher, welcome again. I haven't seen you for a while, since I was on the procedure and House affairs committee. Thank you for being here.

Madam Myers and Mr. Garrett, thank you as well.

First on my list is Mr. Conacher. Please provide your opening statement, sir.

9:55 a.m.

Duff Conacher Co-Founder, Democracy Watch

Thank you very much to the committee for the opportunity to testify today.

My name is Duff Conacher. I am co-founder of Democracy Watch, which started up in 1993. We now have 45,000 supporters across the country and another 100,000 people who have signed petitions in support of one or another of our campaigns, including our campaign to protect whistle-blowers who protect Canadians.

More than 21,000 people have signed a petition. The leaders of each federal party would have received those letters, and that's just in the last couple of weeks—a petition that we launched just two weeks ago on change.org. It calls for 17 key changes by the federal government, not just to strengthen the Public Sector Disclosure Protection Act but to strengthen whistle-blower protection overall.

Whistle-blower protection is not only needed for public sector workers. I know the system is currently open to anyone who might want to file a complaint with the Integrity Commissioner, but the Integrity Commissioner would have difficulty protecting people from retaliation who are outside the public sector currently. As well, private sector workers in federally regulated institutions are not protected by the law, and the overall system for private sector workers is very inadequate. There are some protections under competition law, labour law, and environmental law, but education as to where to go and the entire system of protection is far too weak, as it is for public sector workers.

The petition calls for 17 key changes to the federal government system to ensure that everyone who blows the whistle on business or government wrongdoing in the federal sector will be fully and effectively protected. As the current banking service scandals show, such protection is needed not just for public sector workers but for all federally regulated business workers.

I won't go through all of the 17 key changes in detail, but I am happy to give you detail. I have made a submission to the committee, so you will have them. They're set out in the petition.

Our first is ensuring that everyone is covered by the protection law and system, including political staff and also including CSIS, RCMP officers, and the military, who are currently not covered by any system.

Another is allowing everyone to file their complaint directly and anonymously with the protection commissioner. That commissioner should not only be the Public Sector Integrity Commissioner, but at the federal level we are proposing that there be a private sector central office set up to cover anyone in the federal private sector. It would be a clearing house, ombudsman-like office that would help them find the law enforcement agency they should go to, while protecting them as soon as they file a complaint.

Next is ensuring that the protection commissioner is fully and independently appointed and empowered to impose penalties. First of all, in terms of appointment, Ontario has the best practice appointment system. They only, unfortunately, use it for provincially appointed judges. An independent commission does a public merit-based search, comes up with a short list, submits that short list to the minister, and the minister has to choose from that short list for any position that's open on the provincial bench in Ontario.

That system should be used for all cabinet appointments, especially of anyone involved in law enforcement. Currently the ruling party chooses the Integrity Commissioner or all the other officers of Parliament. The opposition parties are consulted, but they don't have any power at all. Instead, an independent commission should be set up, as Ontario has done. It's the best practice in the world.

Next is requiring the protection commissioner or agency to conduct audits and to rule on all complaints publicly, in a timely manner, with the identity of all wrongdoers made public.

Currently, the Integrity Commissioner is using a discretionary measure under the Privacy Act to hide people who are employed by the public who have done wrong. It's just a bad idea. Those people can leave and someone else may hire them never knowing that they've actually done wrong. They may transfer within government, and the other people in a different government division do not know that they've done wrong.

It's a discretionary measure under the Privacy Act. There's no reason at all to hide name of a wrongdoer. Unfortunately, the Integrity Commissioner is abusing that discretion currently. It should be taken away from the commissioner.

The commissioner should also have the power to impose penalties, administrative monetary penalties, as a front-line enforcement officer so that we don't have to go through the whole process of the tribunal every single time.

Next, whistle-blowers need to be compensated fully for legal advice that they need, and they should also be rewarded adequately if they are reporting wrongdoing that is proven. That is because whistle-blowers stick out their necks and often either have to leave their jobs or move their jobs. In the U.S., it's a 10% rule, essentially, for both private- and public-sector whistle-blowing. They get 10% of what they saved the government or in terms of the fine under the securities law. We don't necessarily have to go that high, but I think at least one year's salary should be provided to somebody and also priority in transferring within government if their allegations are proven.

Finally, I have a couple of quick ones. First is allowing everyone to appeal to court if they disagree with the protection commissioner's ruling, making sure that's set.

A very important measure in the U.S. was proven that you need to reverse the onus so that the employer would always have to prove that retaliation was not taken against the whistle-blower. If you leave it that the whistle-blower has to prove it, in the first 2,000 cases in the U.S. where that was heard, the whistle-blower lost every time. It is often very difficult to prove retaliation.

Finally, ensure that there's an independent audit of the protection system at least every three years.

The federal Liberals have promised open government and openness by default. If the Liberals do not strengthen the whistle-blower protection law, they will not be able to keep that promise. You cannot have open government if whistle-blowers are not protected fully and effectively.

I welcome your questions. Thank you very much.

10 a.m.

Conservative

The Chair Conservative Tom Lukiwski

Thank you very much. I appreciate the economy of words.

Madame Myers, please go ahead.

10 a.m.

Anna Myers Director, Whistleblowing International Network, As an Individual

Thank you very much.

It's a great honour to be here today.

It's an honour also to be in Canada. I'm a trained lawyer and called to the bar in Ontario, but I'm also a lawyer in the U.K. of the Law Society of England and Wales, and my career working on whistle-blowing has been in Europe and in the U.K.

I want to say that from a Canadian point of view, I started into this work because it seemed Canadian to me. It seemed to be about doing the right thing genuinely, honestly, when you come across wrongdoing. In the U.K. it was very much from a good governance, better regulation, good government point of view.

I think one thing you need to keep an eye on is that most laws that are being developed and have been developed around public interest whistle-blowing are both around the protection of the whistle-blower but also very much about freedom of and access to information—the public's right to know in the end, if they're being put at risk, if their lives and their taxpayer money is being misused.

I also worked a lot internationally, because as is the case for Tom Devine at GAP, there are few organizations that do this work. Where we were in the U.K., where I was deputy director for close to nine years, we actually helped draft a law that was put on the books. Organizations and governments and lawyers and jurists and parliamentarians came to us over the years, and so in the end I have set up Whistleblowing International Network with civil society organizations and a lot of public interest lawyers to talk about the tools and why this is so important internationally as well as within national jurisdictions.

I think this work that you're doing is deeply important for Canadian democracy. One thing that I think you've heard is that the object of the law seems already, if you read the preamble, very limited. In 2005, I remember, when the law came across my desk—because I was interested from afar—it felt like a very small step in a small direction. When I look at it now, it seems incredibly limited.

What has happened internationally is that the world has moved on dramatically. I also think that the law is not looking at it from the point of view of public information being dealt with properly—any information that discloses public interest issues—or of protecting those civil servants and others who raise those issues. It's also being too restrictive in the way that raising them is meant to go through a process.

One thing to look at is what the U.K. system did. They very much looked at protection as a way to facilitate the free flow of communication. It did not put any duties on the regulators. There was considered to be a system wherein different bodies had different regulatory authority. If they got information, it was within their mandate to deal with it. Then you'd be protected for going to that body. I think that was very much part of building on an already British system.

But for some of those regulators, as we've been through a period of deregulation and light-touch regulation, there has been a lot more perspective on making them do their jobs. Duties and responsibilities of the institutions to investigate and to deal with the issues have been greater and greater internationally. One way to think about it is in terms of accountability. Rather than how I blow the whistle and whether I do it right or not, it's a case of who is responsible if there is harm. Who has to account for it?

I don't mean scapegoating; I mean explaining your conduct. Closed systems of addressing information and protecting individuals always need to face the potential that they will be asked to explain their actions to an oversight body or to other systems.

When I look at the Canadian system now, although there are bits of independence, it looks like a closed system for the public service to deal with things and, even in the preamble, to maintain confidence in the institutions of government. That's an outcome for dealing with public interest information; it's not the goal. If the confidence is rightly judged not to be high enough and change is needed to regain it, you need to know about it.

This is where I see, in just the purpose of the law and the way it has been set up, that it is designed to be a little bit less than something that actually deals with the information that could be damaging and put people at risk.

You've heard a lot about the public-private split. That, again, was never part of the U.K. system. It fit in with the employment protection system that covered anyone with work. In fact they've extended it from being “employees”, in the legal definitions, to contractors, to interns, to all sorts of people who come across wrongdoing.

If you think about it as an early preventive method of dealing with things, you'll want people who come across wrongdoing to speak up early. Again, that's where I would think that the definitions and scope of the information in your law is too high for the early protection to happen. When people start to face retaliation or a shutting down of a system that doesn't want to be questioned, they become discredited over a long period of time, so you need to think about earlier protections, closer to the problems, and as well make sure that there are the routes outside so that those who are responsible earlier have to explain. That's where you have the safe alternatives to silence.

Direct access to remedies, I think you've heard a lot about that. I'm happy to talk further about that, but that's a natural justice issue. Not having that doesn't make a lot of sense.

As well, I think there seems to be a fundamental confusion around the scope of the public interest, about its being around conduct of individuals. In the reprisal element it's really important to think about detriment not being a j'accuse situation, that you have to necessarily find a wrongdoer in terms of the reprisals. You may have heard that the scope in the U.K. is around any detriment suffered, which is about not getting good evaluations, not having the career advancement. A lot of people will be involved in those decisions. There may not be someone out to get someone because of their disclosure, but a system that's starting to discredit them, that's not questioning, and that just carries on.

I've heard some statistics that maybe 50% or more of public servants in Canada at the federal level—it's even higher and I find that shocking—might feel either that they are not able to speak up about any kind of wrongdoing or ethical misconduct, or feel that they wouldn't be protected as part of the public service. There are a number of issues around the scope: the duties and responsibilities to respond to disclosures; making sure it is covering a wide range to fulfill the purpose of the act; the wide range of people who would have information that would be of value; that you look at it as who might be accountable for the wrongdoing rather than accountable for the way they tell you about it; direct access to remedies; and finally, access to information.

We've talked about the gag orders, but the idea that even the information that the Public Sector Integrity Commissioner's office receives is somehow never to be put in the public domain. I'm not sure if I've understood what the rules are of access to information of the PSIC's work over years, and if that cannot be eventually understood by the public. Those things, I think, are quite serious issues if you're talking about this as both a transparency and an accountability piece of legislation.