A few ways. The survey is one critical tool. I do the one big survey, right across the whole enterprise, as we call it. We've gone to annual so that we can track these types of things when we find them. In 2014, you found some problems. Deputy heads put in place action plans, but you don't know whether those action plans work unless you have an annual tracking. I also know that some departments are also doing their own check-ins with employees, whether it's through what they call post-surveys.... There are many ways to do it, but it is all about ensuring that you have a healthy respectful work culture.
On March 23rd, 2017. See this statement in context.