That's right, except that not all recourse is confidential. Clearly, complaints made under the Access to Information Act and the personal information protection act are confidential. However, there are other organizations, like the Canadian Human Rights Commission, where recourse is less confidential.
The people remain protected. The message we are sending to people is that they are protected to the extent possible.
For the people who want to disclose wrongdoing, we have a system that allows them to communicate with us in order to get information about the act. In our annual reports, we publish the statistics on the numbers of people who have contacted us; we call it preliminary information. We try to guide people. Of those people, quite a good number do indeed make a protected disclosure. If they ask, we can also offer them legal counsel for $1,500. It's limited, but at least it can guide them a little. The system is not perfect.
We have a role to play. We try to steer the people who call us in the right direction. In addition, each disclosure is given an admissibility review.