Ms. Lemay, after the election, the Right Honourable Stephen Harper decided to postpone the rollout by three or four months. The minister could have done the same thing in February, since the reports clearly indicated that the system wasn't ready. It was noted earlier that there were structural deficiencies and knowledge gaps associated with the system, and that it was crucial to recover compensation expertise. On the contrary, some 250 employees were laid off during the first waves. I'm glad you confirmed that figure.
What's more, you said the desperate situation of the Drouin family in Montreal was unfortunate. The parallel I drew with the floods is very apropos. Under such circumstances, people shouldn't be expected to come to us for help; we should be the ones offering them help. Members of the military were deployed, and the Prime Minister went to the flood zone. Mr. Couillard has also been on the ground for at least 10 days. Members have been to the area as well. In this case, thousands of families have been devastated. The Liberal government has an obligation to reach out to families who are in desperate situations.
Why, then, do you expect them to reach out to you for help? You have to be much more proactive and reach out to them.