It's a challenging question in the sense that the initiative to create Shared Services Canada is really quite novel. It had not been done to this scale, to our knowledge, anywhere else in the world, in fact, so when Shared Services Canada was created in 2011, there was a concept to bring this together to both improve service and improve the security posture of government.
A challenge for the agency was the fact that the world continued to evolve. The business needs of departments needed to evolve, but the budget of the department quite simply did not keep pace with that. Shared Services, like other departments, had to implement some efficiency and cost-containment strategies, and so they went forward with their business plan while at the same time working to achieve savings of almost $390 million over that three- or four-year period.
They have been successful in the sense that they have consolidated 485 data centres down to seven, 50 networks down to one, and we are in the process of moving from 63 different email systems to one email system.
In that sense, there has been some very good progress, but at the same time there have been some challenges in terms of that service availability. Budget 2016 recognizes that in order to move forward to provide the service and enhance the security the government will need to make investments at Shared Services to be able to realize the original intent of the initiative, and so budget 2016 does identify new funding for Shared Services for that purpose.