As I said before, it has been very challenging for Service Canada personnel to respond in a timely manner. As Cliff said, we've tried to automate the response system as much as possible to get people the information without a human intervention.
I completely appreciate that it is not satisfactory. We are pulling out all the stops to have as many people as possible answering the phones and to have as much information as possible available on the web for people to have so they can avoid calling in. We're looking at any solutions.
Any solutions you have, we would be open to, but at the end of the day, with eight million people having applied and millions more with questions, it is an exercise of patience and, admittedly, frustration, which we are working really hard every day to address.