Thanks for that important question. The Phoenix pay system remains top of mind for our government even during this crisis, because federal employees deserve to be paid accurately and on time.
I'm going to hand the floor over to Les Linklater in a moment, but I just want to mention that since January 2018 the backlog of financial transactions has decreased by 64%. That is 247,000 transactions, down from 384,000 to 137,000 pending transactions, which is remarkable. I thank our pay centre employees for their hard work in allowing us to see a steady decline in the queue during the past couple of months.
Les Linklater, do you have anything further to add?