Yes. Like any other institution in government, we have a department plan and a department report. Every year, we provide how we did, what our priorities were and how we successfully closed files. We have some metrics on timelines. Luckily, we've been very good at reducing our timelines, even with the smaller resources. We've been making changes in the last two years, and last year was a record year: We closed 5,500 complaints, whereas in previous years it was around 1,600 to 1,800.
On June 19th, 2020. See this statement in context.