Thank you very much, Francis.
Can everyone hear me all right? I see nods.
Unfortunately, my laptop broke down. That's the cause of the technical difficulties and as a consequence, I have no headset or microphone and I'm also somewhat limited. I'm using a mobile device and we have a few issues with that as well. However, we'll muddle on through.
Our next speaker, I believe, for five minutes, will be Mrs. Block.
Kelly, you're up.