It really stalls the institutions sometimes. Sometimes it's very easy to pull the information and it's not information that is hard to treat or process. Sometimes the number of pages is due to a lack of good management of information, which unfortunately we're seeing, too, so it's not just the type of request. Better management would definitely reduce the number of pages in a lot of cases.
On what we do with those type of requests, we talk to the requester and we try to scope down. We try to explain what it means. We try to explain how it's going to impact the other requesters, that they're not the only one. Sometimes it works and sometimes it's more of a negotiation. Sometimes we'll see institutions in those cases asking us to not have to act on those requests because they're unreasonable.