I don't know if anybody can't. I really think it's a matter of will. If people decide that's how they're going to do it, sometimes it may take longer, but we definitely need directions from the top, as well as money, resources and people to say, “Enough is enough. We're changing, innovating and making decisions that are going to help us. We'll review our processes,” instead of just continuing with the way it is and accepting that it's too difficult.
On February 17th, 2021. See this statement in context.