I don't really know if the two situations can be compared.
In our situation, traveller data was obtained in a timely manner. Digitizing the paper records required up to six days or more, as we mentioned in our report. When a quarantine lasts for 14 days and we need to follow up as quickly as possible to make sure travellers are actually complying with the quarantine requirements, we need the information as rapidly as possible.
An app was developed, but it wasn't used at the beginning. It became compulsory later on during the pandemic. During the period when we were conducting the audit, we found that for one out of every five traveller files, information needed for monitoring was missing.
This is an example of how, because of a lack of planning, the agency wasn't prepared to manage the situation. It's one of the challenges that it has to deal with to be prepared in the event of a future crisis that might require a national quarantine.