There are a couple of points here, Mr. Chair.
Number one, I think years ago it was far more common where employees would get no pay. We've worked very hard to make those cases a priority, and they're quite rare now. That's not to say there isn't the odd one; there certainly is. Then, as we deal with overpayments, because we don't want to surprise people, we have a regime in place where, before we start collecting any overpayments, we make sure the employee has received three correct pays consecutively before that collection regime kicks in.