Once again, thank you for that question, Ms. Chabot.
It's important for you to be aware of two significant points about Phoenix.
The first one, which you should absolutely keep in mind and repeat whenever possible, is that it's unacceptable for workers not to be paid properly and on time for services rendered, particularly within the Canadian government. That's why we've been working hard for several years to correct this situation with the help of certain members of your committee.
Second, those delays and payment improprieties caused economic, personal and emotional harm, including stress and anxiety. Consequently, it was essential that we work with the unions, as we did, to pay compensation. We're in the process of paying that compensation to employees, including former public service employees, who suffered harm caused by the Phoenix system.