Mr. MacKinnon, you have once again put your finger on something important. There is no doubt that we have been undergoing a major upheaval for several months now. Health and the economy come to mind immediately, but there is also technology. Over the past few months, the federal public service has made huge changes that would have been unthinkable in normal times. For example, the number of times people have securely accessed systems while working from home has increased by 72%. Out of 287,000 public service workers, 200,000 connect remotely to public service systems. The number of minutes public service employees spend teleconferencing with one another has tripled.
There have thus been many technological changes. Unfortunately, because of how rapidly everything has happened, some things were not handled as well as others and we need to fix them quickly. One such area is the ability to work in the preferred official language. We have to make adjustments there.
That is in fact what happened with the House of Commons. We initially had trouble finding the right button to press for interpretation. Even more substantial adjustments are required elsewhere in the public service.