You'll see in the report that we do note a good practice around communications where there is an electronic database and there are other electronic databases referenced. However, this is a systemic issue.
The one reason why you didn't see a document retention-style recommendation coming from us out of this report is that we've actually done previous reviews of both of these departments and found documentation deficiencies. We've made that recommendation already, albeit we now have to follow up with those departments to ensure the documentation practices have, in fact, improved.