Through you to Mr. Bains, I think the goal here is to find wording that has a shared understanding around the table. There was some concern about the word “sustainability” because it's a word that now means many things to many people. It may lead us down paths that weren't the original intention of the study.
Really, what we're talking about is the viability and continuation of postal service in rural and remote communities. The opposite of that is loss. What we've seen over the years, since the 2014 moratorium, isn't more post offices being opened in rural and remote communities. We've seen post offices go from being proper Canada Post, postmaster-provided post offices to a franchise model that involves contracting out to other businesses and post office boxes on the side of the road. That's something many rural and remote residents are concerned about. It's certainly something the union of postmasters and assistants is concerned about.
I'm hoping this will be the focus. It's really about service levels. How do we maintain service levels for rural residents? I think there's a lot that we can shoehorn into that scope.