Thank you, Chair.
In your report, Ms. Hogan, you talk about value for money. The three pillars of value for money are “the consideration of economy (minimizing cost), efficiency (maximizing output), and effectiveness (fully attaining the intended results)”. Your findings demonstrate to us that the conditions were not there for Canadians to have trust or confidence that they were receiving maximum value for money. We didn't have strong record-keeping, as you mentioned. Strong oversight was lacking. You recommended reducing dependence on outsourced IT specialists especially, over time, and more competition.
Is that, in a nutshell, what the report is saying—that the conditions were not there for Canadians to be confident that they were maximizing value for money in this instance?