At the beginning of this, we did look to see whether the Canada Border Services Agency and the Public Health Agency of Canada had done an assessment, and they did. It was a quick, small assessment, but it was an assessment that the public service did not have the skills and, more importantly, the capacity at that time, to develop this app.
I think it was a reasonable decision to seek out support from a third party, from the private sector, to develop the app, given the circumstances if you put yourself back in March and April of 2020, but what we would have expected to see was that eventually that dependency on a contractor would have decreased over time, so as to show that you were transferring parts of the operation—the maintenance or the ongoing day-to-day functioning—over to the public service and upscaling or transferring knowledge to the public service to be able to diminish that dependency on a third party. We did not see that.