In my view, these were two examples of procedures that the Canada Border Services Agency should not do. I expect that if the Canada Border Services Agency felt it had an existing relationship with a vendor it knew was able to deliver on something, it should have entered into a contractual obligation directly with it.
We do not know. It's not clear why the vendor was then given the task authorization under a GC Strategies contract.
Those are examples of things I would have expected to see the CBSA do better at, because there are procurement rules around them.