Thank you. I'll try to answer them all, but I might look to Sami Hannoush to add some detail.
As we reported in our audit, officials at the Canada Border Services Agency told us that their decision to award the contract to GC Strategies was based on a proposal they had received from them. However, that proposal was not on file and was not provided to us.
We are aware that three organizations were approached. Even though it was a non-competitive process, typically the public service approaches a few vendors to see a proposal, just to know what they could do.
One proposal was received from those three vendors. It was not from GC Strategies, yet the non-competitive contract was given to GC Strategies. We found very little documentation about interactions with the vendor or the reasons. We did see an email between the Canada Border Services Agency and Public Services and Procurement Canada authorizing the contract and giving support for its being awarded to GC Strategies, yet there was no evidence to support the statements made in that email. That's why we concluded that there was very little documentation or proof as to why they were selected and how they had the skills and competencies to deliver on the contract.