Ultimately, even given that they had such a lead time, for the delivery of the service they were still unable to.... You indicated that the wait times have gotten better. I believe I recall, maybe in the summer, that the wait times were a certain number. Where are we at now with the wait times? Is it 30 minutes on average? Is it less than a minute? Where are we with the wait times on these calls?
On February 26th, 2024. See this statement in context.