Absolutely.
I'm referring to the service standards that exist in the contract around how quickly they must respond to calls and how quickly the administrator must reimburse the benefits, and the fact that there was essentially that six-month grace period before any of those standards were enforced.
Certainly it would be our position that this is just unacceptable. It seems like maximum advantage was taken of the fact that there were no safeguards there. We would certainly question the wisdom of providing essentially completely open-ended service standards in those first six months.