There are two important points that you mentioned.
The first is the process and the second is the value.
The process has to be open, fair and transparent. It's part of this team's job to make sure that this is the case in all contracts, including in emergency contracts, as was the case during COVID-19.
The second piece is value for money.
Value for money is to be assessed by what we call “client departments”. In this case it was CBSA. CBSA had to decide whether it thought it was value for money to invest in that particular contract in the context of the COVID-19 emergency. They thought the emergency, the speed and the complexity of the work they faced deserved a contract of that sort.
There were rules that had to be followed. They knew these rules. The rules were clearly stated. Unfortunately, some of them—yes, a small number of them—didn't follow those rules, and you know the outcomes.