Let me start by saying that obviously, with the evolution of our services and information technology, we all realize there's a lot of information out there. Canada Post is absolutely committed to protecting the information of all Canadians. There's no question about that.
We did, obviously, receive the concern of the Office of the Privacy Commissioner, which we responded to. The program that was in question was our Admail marketing program. What we did from the feedback is adjust that program. I can point to two examples.
The first one is that we're managing postal codes. We have the ability to aggregate purchase patterns at the postal code level. Based on feedback from the Office of the Privacy Commissioner, we stopped doing that altogether, so there's no more aggregation.
We were also using public information available in telephone directories to augment our own set of data. We also stopped doing that.
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