We cannot associate the financially challenging position that we're in against the service we provide. Those are two separate things. We have a service charter that was approved in 2009. We developed a supply chain and an operating plan to serve Canadians according to that charter. Day in and day out, and year over year, we do not modify the service we provide to Canadians based on our financial position. I'm from operations, and we operate this plan every day to provide the service. It's not a question of cutting back on service as a result of having a tough financial time.
Really, they are two separate discussions. That's where the transformation of Canada Post is so critical, but we do not curb the services we provide just because we're having a tough couple of years financially.