Thank you, Mr. Chair.
Thank you to our ombudsman and Mr. Mersereau for joining us today.
You mentioned that in the procurement process, this has been going on for decades. Obviously, you'd like to provide solutions and recommendations. I want to give you that opportunity. However, even in previous committee meetings, when we've asked these questions around procurement, we've learned that the process has not changed in almost 20 years.
Over that time, we've seen people continue to work with departments and people within government departments who have been there for a long time—decades even—and relationships are built. Again, things are happening, so you know someone.... All the people who are getting procurement services know one another. They interchange. They'll do different jobs continually and simultaneously.
How much of that whole relationship building are you seeing? Maybe you can talk about some of the steps you want to take.