Thank you.
We're in the process of putting measures in place. I think employees want to show that they've done their jobs, and we have had very good co-operation so far.
Our directors will follow up closely on quality assurance. In addition, they'll sit down with employees to remind them why we're doing this, which is always a good thing to do.
They'll also review their files for any potential deficiencies. This will then be brought to my attention and that of Ms. Royds in a biweekly report so we can identify any problems and offer further training or take any necessary corrective action.