Thank you so much.
My question is for Ms. Carruthers. I'll preface it by saying that I've had the hypothesis since being elected that there has been a lack of investment in technology over the decades. I feel like there are some things we can't do for Canadians because of technology, so I was very intrigued when there was mention of a change in tools. This relates to my question.
When the procurement ombudsperson came to the committee, they said there needs to be an aggressive and comprehensive rethinking of how government contracting is done and that band-aid solutions will not work. My question is about the tools that you mentioned. Are these actual, physical upgrades and changes to software tools? What do any of these changes in the tools and processes look like? Has underinvestment in those kinds of tools played a part in these issues, which really do affect Canadians?