Thank you very much.
There are two or three questions in there. I appreciate that. I'm going to pass it over to Manon Fortin. Again, she is responsible for operations and she's very close to it.
However, before I do that, I will say again that it's service, service, service. That is our number one priority. That's where the majority of our resources go. We've never had better numbers than those we have right now, but there are areas that can be better.
Manon, it's over to you.