Thank you very much, Mr. Chair.
According to its 2024-25 departmental plan, the Treasury Board Secretariat expects that at least 80% of high-volume government services will meet service standards by March 2025. Personally, I thought that everyone had to meet the service standards once they were set, no exceptions. Maybe I'm too naive. Why does the Treasury Board Secretariat expect only 80% of government services to meet the service standards, and not 100%?
My time is up, so please send us a written answer.