Thank you for your questions, Ms. Vignola.
Every day, our goal is to provide the best possible service to 17 million addresses all across Canada by means of our 21,000 delivery agents, 3,000 trucks travelling Canadian roads and 5,800 post offices, more than half of which are in rural areas.
We do a good job overall, but, as you pointed out, sometimes there are exceptions. I'm not aware of the Saint-Hyacinthe case specifically, but I'm aware of other problems, not in Saint-Hyacinthe, but in your riding.
We do encounter service interruptions. A post office may burn down, or flights may be cancelled because of bad weather, and medications may not make it to the right place. Every time this happens, we do everything in our power to find a solution with the affected communities. We usually do find solutions.
As to post office boxes, are you talking about the situation in Kuujjuaq?