You needed to change the whole computer. In the imaging process, someone wiped your computer? I just don't understand. This is not something that I've heard of. Usually there are quite robust processes.
The IT staff here at the House of Commons, for example...and in my experience with IT working with the Department of National Defence, I've never heard of anything like this.
It seems incredible to believe that that's the story that you'd have us accept today. It's incredibly convenient for you that these documents are missing. How is it that you're both the victim of something that's exceedingly rare but also the beneficiary of something that's exceedingly helpful for you?