I remember hearing someone here once ridiculing a newly appointed public servant who had ideas and whose ideas had been used. Having a fresh set of eyes can be helpful in better identifying what could be improved internally. This seems to be not only underutilized, but also somewhat ridiculed. The assumption is that if someone is in an entry-level position, they can't think.
In your opinion, should this mentality change? Would staff occupying the highest hierarchical levels ever need to go and sit in the cafeteria with a new employee?